Policies

Payment Information

Tuition for the month is due on the first session of the month. Tutoring will cease if not paid by the second session of the month.

Attendance

Consistent attendance is critical if reading growth is to happen. If an emergency occurs, please contact your tutor as early as possible for rescheduling. There are no refunds for missed or canceled appointments, but makeup sessions are available.

Makeup Sessions

Each student may make up 2 sessions per month. These makeup sessions are usually on Saturdays. There will be two Saturdays set aside per month for makeups. Excessive cancellations without makeup sessions may result in termination of services for your student.

Cancellation of Services

If it becomes necessary to cancel our services, please give at least one week’s notice so the tutor can provide closure with the student at the final session and provide documentation (if needed) for the next tutor.